3 Lessons Member Organizations Can Learn from United, Spirit, Delta…

Categories: Association Leadership, Association Management, Chambers of Commerce, Marketing & Strategy, Social Media Strategy

Airlines sure have been making the news lately, right? From United’s overbooked flight disaster, to fights breaking out on Southwest planes and in Spirit terminals, to Delta trying to remove […]

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10 Member Details to Track for Higher Engagement & Renewals

Categories: Association Management, Association Operations, Chambers of Commerce, Membership Management Software, Membership Sales and Retention, Uncategorized

Do you really know what’s happening in your membership? What your members are truly interested in, or what topics make them tick? Can you easily see what events they have […]

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Be Proactive: Getting Started on a Crisis Communications Plan

Categories: Association Leadership, Association Management, Association Operations, Chambers of Commerce

Crisis. Management. YIKES. If you’re getting the heebie-jeebies just thinking about it, you’re not alone. Most organizations don’t even want to think about facing a crisis until they find themselves, […]

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Categories: Association, Association Management, Membership Sales and Retention

Thank you for joining us Thursday, November 10th for our webinar Using New Member Experiences to Fuel Engagement, Onboarding and Retention. We promised you Amanda’s new e-book, the recording and […]

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Categories: Association, Association Leadership, Association Management, Chambers of Commerce, Membership Sales and Retention

Amanda kaiser Amanda Kaiser is a qualitative member researcher.  She has conducted 313 member interviews and counting.  Through these conversations she helps associations understand their member’s goals, challenges, opinions, fears, and hopes. […]

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Chamber Management Software: When Its Time for a Change

Categories: Association Management, Association Management Software, Association Operations, Association Technology, Chamber Management Software, Chambers of Commerce, Membership Management Software

Given the many demands of chamber executives these days, many chambers have not taken the time to fully assess whether their current chamber management software still fits their needs and […]

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Categories: Association Leadership, Association Management, Association Operations, Finance and Operational Efficiency, Uncategorized

A few years ago, I read this article by David McCann which was published by CFO.com.  It talked about the fact that cloud technology companies (like WebLink) are breaking the […]

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Think Your Small Association Doesnt Need Software? Think Again.

Categories: Association, Association Management, Association Management Software, Association Operations, Association Technology

“From now until 2030, every eight seconds someone will turn 65. This shift in human capital – the largest shift in our country’s history – poses the greatest threat to […]

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6 Key Questions to Ask When Selecting an Association Management Software (AMS)

Categories: Association Management, Association Management Software, Association Operations, Association Technology, Research

Sooner or later, you’ll find yourself in the market for a new Association Management Software solution, or maybe for your very first AMS.  It’s surely an exciting time, but where […]

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The Association Management Software RFP – How to Be Successful

Categories: Association Management

At the conclusion of every year, your team most likely huddled up and spent countless hours in meetings having dialogue about organization performance, future goals and initiatives, and (of course) […]

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