Training/Support

WebLink tailors our training programs to best fit your organization, your budget, and your timelines. Whether in person, via web-based technology, our video library, or our online knowledge base; WebLink has what you need to get up and running fast.

Ongoing Support

After you “go live” and actively start working in WebLink Connect you will transition from the professional services team to the customer support team.

Our support team is staffed with highly responsive experts on WebLink’s products who will answer your questions, provide additional training and education where needed, and help you resolve any challenges you may have. Support is provided via phone, email, and via our in product trouble ticket system. You will receive a tracking number and can view an issue and its status at any time.

People Who Care

Because we care about your success, we hire only the most innovative and passionate people who are committed to creating a remarkable customer experience. Our team reacts quickly to solve problems, proactively educates users, builds trust, and help clients continually succeed with our solutions.

The Basics

  • We sincerely care
  • We are responsive
  • We build relationships
  • We ALWAYS go the extra mile
 

Testimonials