While we implement, train, and support new clients on WebLink’s products
every day, we understand that nothing is more important to you than your
organization and getting your system live so that you can start realizing the
benefits of your new solution right away. Because no two organizations are
exactly alike, we offer multiple implementation, training, and development
services to best match your unique needs. Our team includes experienced project
managers, business analysts, technical developers and trainers.
The WebLink Difference
Our value lies not only in our market-leading technology
platform, but also in the people who help our clients solve complex challenges.
- Our team combines both chamber and association
professionals who have technological expertise and a proven approach to
understanding our client’s objectives
- This ensures that our features and solutions fully
maximize the value of your investment.
- WebLink’s flexible approach lets you tailor services to
meet your exact needs
We offer the following services customized to your specific areas of need:
- Requirements Definition
- Project Management
- Data Conversion
- Custom Report Development
- Custom Development
- Assistance with developing client’s standard operating procedures
- Vendor Integration (online and offline)
- System Support
The WebLink approach places you at the center of our process and as you move
from stage to stage starting at Data Conversion all the way through to “go live”
and Ongoing Education you have a team ready to answer your questions, help you
overcome challenges, and leverage your investment.
Data Conversion
Whether you are using another vendor, managing data in multiple databases, or
operating both online and offline systems to manage your organization; our team
of data conversion specialists will help you transition effectively from your
legacy system to WebLink. We offer a wide variety of data conversion
services that to best meet your unique needs and allow seamless conversion of
data from multiple database formats into WebLink.
Training
WebLink tailors our training programs to best fit your organization, your
budget, and your timelines. Whether in person, via web-based technology, our
video library, or our online knowledge base; WebLink has what you need to get up
and running fast.
Ongoing Support
After you “go live” and actively start working in WebLink Connect you will
transition from the professional services team to the customer support team.
Our support team is staffed with highly responsive experts on WebLink’s
products who will answer your questions, provide additional training and
education where needed, and help you resolve any challenges you may have.
Support is provided via phone, email, and via our in product trouble ticket
system. You will receive a tracking number and can view an issue and its
status at any time.
People Who Care
Because we care about your success, we hire only the most innovative and
passionate people who are committed to creating a remarkable customer
experience. Our team reacts quickly to solve problems, proactively
educates users, builds trust, and help clients continually succeed with our
solutions.
The Basics
- We sincerely care
- We are responsive
- We build relationships
- We ALWAYS go the extra mile
