Training/Support
WebLink tailors our training programs to best fit your organization, your
budget, and your timelines. Whether in person, via web-based technology, our
video library, or our online knowledge base; WebLink has what you need to get up
and running fast.
Ongoing Support
After you “go live” and actively start working in WebLink Connect you will
transition from the professional services team to the customer support team.
Our support team is staffed with highly responsive experts on WebLink’s
products who will answer your questions, provide additional training and
education where needed, and help you resolve any challenges you may have.
Support is provided via phone, email, and via our in product trouble ticket
system. You will receive a tracking number and can view an issue and its status
at any time.
People Who Care
Because we care about your success, we hire only the most innovative and
passionate people who are committed to creating a remarkable customer
experience. Our team reacts quickly to solve problems, proactively educates
users, builds trust, and help clients continually succeed with our solutions.
The Basics
- We sincerely care
- We are responsive
- We build relationships
- We ALWAYS go the extra mile
